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SSi Micro's filing to CRTC delays Northwestel's roll out of unlimited internet in NWT communities

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Michele LeTourneau/NNSL photo Northwestel customers in Iqaluit continue to wonder about what might be the cause of unusual data usage spike, while some quit the company in frustration.

The filing of an intervention to the Canadian Radio-television and Telecommunications Commission (CRTC) by Yellowknife-based tech company SSi Micro has delayed Northwestel's roll out of unlimited internet services in Northern communities that was scheduled to be available on Monday.

If its application to the CRTC had been approved, Northwestel planned to offer unlimited residential and business data plans for $10 more per month in Yellowknife, Hay River,  Norman Wells and Fort Smith. Whitehorse and Carcross, Yukon, and Fort Nelson, B.C., would also have access to the unlimited plans.

But Northwestel spokesperson Andrew Anderson said the commission informed the company that more time was needed to consider the application.

SSi Micro filed an intervention to the Canadian Radio-television and Telecommunications Commission concerning the application of Northwestel's planned unlimited internet packages in Northern communities.
Blair McBride/NNSL photo

"This means the new unlimited plans will not be available (Monday). We continue to get ready," Anderson said.

David Veniot, spokesperson for SSi Micro, said the intervention, filed on Oct. 27, is part of a years-long fight for "fair competition" in the North.

"Since Northwestel has the only fibre access to the south, we have been asking the CRTC to regulate affordable 'open access' wholesale rates for that fibre so that SSi and other providers can offer consumers comparable and competitive choices."

Wholesale rates refer to the price a company would pay to access Northwestel's fibre connection to the south.

"We would be buying in bulk, a lot more bandwidth than a retail customer, so should expect to get a decent price so that we could use the bandwidth to create our own retail internet plans that could compete (with) what Northwestel is offering," Veniot explained.

Providing unlimited internet plans before wholesale access rates are set would sharply reduce competition and bolster a Northwestel monopoly, he added.

CRTC spokesperson Anne Brodeur said on Tuesday that it's not known how long it would take for Northwestel's application to be processed as the commission doesn't set specific time frames when reviewing applications.