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Northwestel trying to restore internet, cable and phone service in four communities

Northwestel internet, cable and phone customers in Yellowknife, Behchoko, Whati and Fort Providence are likely noticing disruptions in service today.
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Northwestel phone, internet and cable customers should have reliable service again within several hours, the company stated on Friday afternoon. Black Press Media file photo

Northwestel internet, cable and phone customers in Yellowknife, Behchoko, Whati and Fort Providence are likely noticing disruptions in service today.

The telecommunications company suspects that its fibre infrastructure has been damaged, it stated in a Friday afternoon news release, acknowledging that internet and TV services are unavailable and cellular service is working “but heavily congested.”

Northwestel stated that technicians are working to restore service, which is expected to take several hours.